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Quality, Policies and Procedures

At Hive Training Solutions© we are committed to maintaining transparency, integrity, and consistency in all that we do. This Policies and Procedures page is designed to provide clear guidance on the standards, practices, and expectations that shape how we operate.

So whether you’re a valued learner, partner, or affiliate, these guidelines serve to ensure that everyone understands their rights, responsibilities, and the framework that supports a safe, fair, and efficient environment.

If you have any questions or need further clarification, please don’t hesitate to reach out to us. 

Affiliate Training Centre Terms and Conditions [Revision 2, 29 April 2024]

Hive Training Solutions Terms and Conditions [Revision 1, February 2024]

Hive Training Solutions Appeals Policy [Version 1.2, Published 27th February 2024]

Hive Training Solutions Internal Verification Policy and procedure [Version 1.1, Published 5th August 2024]

Hive Training Solutions Reasonable Adjustments and Special Considerations Policy [Version 1.1, Published 5th August 2024]

Hive Training Solutions Malpractice and Maladministration Policy [Version 1.1, Published 5th August 2024]

South Derbyshire CVS Complaints Policy [January 2024]